Generally Curious a podcast by Generalist World
Mastering Biz-Ops: A Generalist's Guide to Navigating Business Operations with Rachel Nazhand
Jan 31, 2024
Rachel Nazhand, a biz-ops expert, discusses the evolving nature of business operations, emphasizing understanding various company divisions and success metrics. She explores non-linear career paths, the power of storytelling for organizational change, problem-solving skills in the tech-first work environment, and the importance of accountability tools for generalists.
39:53
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Quick takeaways
- Business operators focus on high-impact tasks driving efficiency through IT systems and agile methodologies.
- Storytelling is crucial in guiding organizational change by engaging audiences and emphasizing collective vision.
Deep dives
Defining Business Operations in a Tech-Centric World
Business operations, for Rachel, is a centralized group shaping company efficiency through a tech-based approach, combining IT systems and agile methodologies. Unlike the do-it-all role of the past, business operators today focus on high-impact tasks driving company success by creating efficient ecosystems. Their role includes IT, project management, policy implementation, and agile adaptation to keep companies ahead.
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