The COVID pandemic has forced a new best practice on PreSales professionals in an expedited time frame. Traditionally, discovery would be huddled around a whiteboard or flip chart while room buzzed with ideas, process improvements, and business goals and objectives.
So, how do we adapt to the locked down world? How can we conduct effective discovery over the web?
What tools should we adopt and what should we be thinking about when evaluating our PreSales discovery processes in a pandemic world and beyond.
