

Craig Gent, "Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work" (Verso, 2024)
Aug 13, 2024
Craig Gent, an insightful author focused on algorithmic impacts in workplaces, discusses the rise of digital management in sectors like logistics and delivery. He reveals how algorithms create new forms of worker control, sometimes leading to exploitation. Through compelling worker testimonies, Gent critiques traditional labor strategies, advocating for a humanist approach to tech-mediated workplaces. He also explores how workers creatively resist these systems, reclaiming autonomy through resourceful intelligence, and emphasizes the importance of collective action in this evolving landscape.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Algorithmic Management and Worker Exploitation
02:09 • 18min
The Evolution of Management Theories and Worker Relations
20:21 • 2min
Labor Evolution and Algorithmic Management
22:24 • 19min
Subverting Algorithmic Management: Worker Resistance and Metis
41:29 • 6min
Algorithmic Awareness and Labor Resistance
47:19 • 6min