126 Karen Mangia: Customer Success Strategist at Salesforce and Best-Selling Author
Feb 17, 2021
31:07
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“People want to be trusted to be able to make the decision about where they need to be at any given time to get their work done.”
Karen Mangia has spent her career helping people understand what the customer wants. Listen to hear Karen’s best tips on how to understand your customer, how to tap into your entrepreneurial roots, and what inspired her to write new books, Listen Up! How to Tune In to Customers and Turn Down the Noise and Working From Home: Making the New Normal Work for You.
The Kara Goldin Show