I spoke with Sandra Aldi, the Chief Marketing Officer at Neota Logic, Michael Powers, the Global Director of Product Marketing at iManage, and Thomas Suh, the Co-Founder and Chief Operating Officer for LegalMation. The three companies are part of a consortium that supported a newly released report called: Legal Operations at a Crossroads - Understanding How Corporate Legal Teams are Driving Innovation and Navigating Digital Transformation in Unique Ways, featuring the perspectives of 30 legal operations leaders from various companies. We discussed the results and what they indicate about how law departments are leveraging AI, automating how they provide legal services, and empowering self-service.