Legendary service drives business. Legendary service is CONSISTENTLY delivering so your customers come back; both internal and external. Kevin sits down with Vicki Halsey, co- author of Legendary Service Legendary Service: The Key Is to Care, with Ken Blanchard and Kathy Cuff, to discuss connecting with each other to do our best possible work. She challenges us to listen to understand and ask ourselves what a 9 or 10 rating looks like for our customer. You have the power to serve at the highest level.
