
Grit The Grittiest Conversations of 2025: AI, Business & Beyond
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Dec 29, 2025 This conversation features Yamini Rangan, CEO of HubSpot, who discusses how AI is transforming customer engagement and boosting sales productivity. Garrett Lord, co-founder of Handshake, explains the critical role of expert networks in enhancing AI model training. Michelle Zatlyn, co-founder of Cloudflare, raises concerns about AI disrupting online content economies and suggests innovative compensation methods for creators. Lastly, Evan Spiegel, co-founder of Snap, shares insights on how augmented reality glasses can evolve into collaborative tools for multitasking.
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Neutrality Preserved Access To Power
- David Rubenstein never gave money to politicians to avoid perceived influence and maintain neutrality.
- He used that neutrality to host bipartisan events and lead cultural institutions effectively.
AI Turns Software Into Outcome Engines
- Yamini Rangan says AI shifts software from helping people do tasks to doing tasks for them and maximizing outcomes.
- She argues product bets must be grounded in clear customer value, not hype, to survive cycles.
Ground AI Bets In Customer Value
- Focus product decisions on the customer's job-to-be-done and measurable repeat value before scaling AI features.
- Use customer usage as the North Star to convert neat AI features into necessary ones.



