The Modern People Leader: Forward-Thinking HR MPL Live Boston: Engagement scores don’t tell the full story (CPOs of DraftKings, Klaviyo, and Smartcat)
Linda Aiello (CPO, DraftKings), Carmel Galvin (CPO, Klaviyo), and Stacey Richey (Global VP, People, Smartcat), joined us for MPL Live in Boston, Massachusetts.
We talked about the current state of HR, how roles are shifting with AI, and how they’re moving beyond traditional engagement metrics.
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(09:44) Guest introductions
(10:49) State of HR & navigating today's challenges
(16:33) How roles have shifted due to economic changes & AI (Stacey)
(21:34) Balancing AI with human factors (Linda)
(25:12) Advice for HR leaders starting with AI
(25:54) Employee engagement realities (Linda)
(30:07) Linking engagement to performance outcomes (Carmel)
(32:14) Implications of productivity expectations with AI (Stacey)
(35:06) Culture and embracing AI tools (Stephen)
(46:26 ) Effective AI change management (Stacey)
(49:41) Managing stress and resilience (Linda & Stacey)
(56:23) Networking advice for job seekers (Carmel)
(1:00:14) Revisiting employee engagement (Stephen)
(1:04:29) Defining employee engagement (Linda, Stacey, Carmel)
( 1:09:24) Employee listening & HR as a product team (Carmel)
(1:12:33) Key employee engagement metrics & insights (Linda)
(1:17:28) Moving beyond traditional engagement surveys (Linda & Carmel)
(1:22:07) Observational methods to measure engagement (Carmel & Stacey)
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.