

1181: Jefferson Fisher | Turning Confrontation Into Connection
108 snips Jul 10, 2025
Jefferson Fisher, a skilled trial attorney and author, shares his expertise in turning confrontation into connection. He emphasizes the importance of emotional regulation during conflicts, suggesting techniques like slowing speech and asking thoughtful questions. Fisher highlights that hostile behavior often masks deeper struggles and advocates for an approach focused on understanding over winning arguments. He also discusses strategies for effective listening and handling interruptions, making conversations more constructive and less confrontational.
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Defusing Anger with Empathy
- Jefferson used a deep breath and a question to defuse Bobby LaPrey's anger during a deposition.
- This approach revealed deeper personal struggles, transforming hostility into connection.
Use Breath to Regulate Emotions
- Use a breath before responding to conflict to regulate emotions and avoid escalation.
- This keeps your logical mind active and prevents impulsive, regrettable responses.
Ask One Question to Listen
- Show you heard someone by asking one follow-up question before responding.
- This makes people feel valued and avoids overshadowing their story with yours.