Project Management Happy Hour 042 - The Closer: Avoiding Project Acceptance Exceptions
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Dec 17, 2018 The hosts dive into the tricky waters of project closure, uncovering common obstacles like client reluctance and shifting goals. They share effective strategies for securing stakeholder sign-off and emphasize the importance of clear success criteria. Maintaining strong customer relationships during transitions is highlighted, along with celebrating project milestones. With creative analogies, they stress the need for clarity and flexibility to avoid confusion. Plus, the technique of implied acceptance offers an interesting twist to the closure process.
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Data Quality Drives Project Closure
- Organizations with strong delivery processes and quality project data close projects successfully four to five times more often.
- Good closure often reflects good delivery and consistent data management throughout the project.
Clarify Sign-off Process Early
- Clarify the sign-off process and authority early in the project and set realistic timelines.
- This helps prevent delays caused by uncertain or scared approvers later.
Separation Anxiety Blocks Closure
- Stakeholders may resist closing projects to hold on to the high support level offered by the PM.
- This can cause separation anxiety when transitioning to a support team, risking delays in sign-off.