How John Glazier Runs 8 Franchise Locations in Just 5-10 Hours a Week

Oct 22, 2024

Join John Glazier, Senior VP of Franchise Growth at Hello Sugar and a multi-location franchisee, as he reveals his secrets to running eight franchises in just 5-10 hours a week. He discusses the strategic advantages of starting with salon suites, effective hiring practices, and the nuances of managing multiple locations. John shares how to optimize operations through smart systems, personal fit in franchising, and the importance of building strong team dynamics. Get ready for actionable insights that can transform your franchise ambitions!

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ANECDOTE

Evolving Involvement in Business

John Glazier shares his personal experience of starting with intensive day-to-day management before delegating to managers.
He highlights how seasons in business require different levels of involvement and system establishment to achieve efficiency.

ANECDOTE

First Manager Hire Challenges

John hired his first full-time manager in Colorado through Indeed with a rushed process due to personal circumstances.
The manager did not meet expectations due to entitlement and lack of teamwork, leading to eventual replacement.

ADVICE

Act Quickly On Manager Issues

John advises executing on tough decisions sooner rather than delaying due to fear or hoping for improvement.
Building direct relationships with staff helps ease transitions when firing managers and prevents staff loss.

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What does it take to scale a franchise while keeping operations lean and efficient? In this episode, Erik Van Horn sits down with John Glazier, Senior VP of Franchise Growth at Hello Sugar and a successful multi-location franchisee. John’s unique journey, from managing salon suites to expanding flagship stores, highlights his deep involvement in both day-to-day operations and high-level growth strategies.

John shares his wealth of experience, offering valuable insights for aspiring franchisees and business owners. From onboarding new franchisees to optimizing operations, he reveals the secrets behind growing multiple locations with minimal overhead and maximum efficiency.

Discover how John runs eight locations in Idaho and Colorado while dedicating just 5-10 hours a week, all thanks to smart systems and strong leadership.

Whether you want to franchise your business or refine your approach, this episode has actionable tips for building a scalable, successful model.

“I think there's a lot of great businesses out there, there's a lot of great concepts out there, and a lot of it just comes around personal fit. And so I think if you're looking to buy a business, see if it fits for you. Do a lot of due diligence… Look behind the curtains a bit. There are a lot of amazing brands out there." ~ John Glazier

In This Episode:

- Salon suites vs. flagship: which model is best for scaling?

- Running multiple locations in just 5-10 hours a week

- Key hiring strategies to manage franchise growth

- How organic marketing drives customer acquisition

- Focusing on 2025 goals

- Fun plans for Hello Sugar franchisees

- Getting better as a franchisee

- Benefits of continuous learning and working with coaches

- John's advice for franchise buyers

Resources:

🌐 Consult with Erik - https://form.jotform.com/222685728939070