Franchise Secrets Podcast

How John Glazier Runs 8 Franchise Locations in Just 5-10 Hours a Week

Oct 22, 2024

Join John Glazier, Senior VP of Franchise Growth at Hello Sugar and a multi-location franchisee, as he reveals his secrets to running eight franchises in just 5-10 hours a week. He discusses the strategic advantages of starting with salon suites, effective hiring practices, and the nuances of managing multiple locations. John shares how to optimize operations through smart systems, personal fit in franchising, and the importance of building strong team dynamics. Get ready for actionable insights that can transform your franchise ambitions!

50:04

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Episode guests

John Glazier

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Episode notes

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Quick takeaways

Effective management requires a shift from hands-on involvement to delegation as systems and teams are gradually established.

Starting with salon suites offers franchisees reduced financial risk and operational flexibility, facilitating client base growth before moving to larger locations.

Implementing a strong hiring process and clear communication fosters a positive work environment, preventing detrimental staffing issues in franchise operations.

Deep dives

Importance of Management in Franchise Operations

Effective management is crucial in franchise operations, as demonstrated by the speaker's experience in balancing involvement with delegation. Initially, hands-on management was necessary during the early stages of business when operational issues arose. As systems and teams are established, owners can gradually reduce their daily oversight, allowing managers to take on more responsibilities. This shift over time enables franchisees to find a sustainable balance between their personal involvement and allowing their business to operate independently.

Intro

2min

Building Connections Through Pickleball

2min

Franchise Growth Strategies

7min

Lessons Learned from a Challenging Management Hire

4min

Navigating Managerial Challenges

5min

Strategic Advantages of Salon Suites

14min

Franchise Growth and Operational Innovation

12min

Empowering Insights for Growth and Franchising

4min

What does it take to scale a franchise while keeping operations lean and efficient? In this episode, Erik Van Horn sits down with John Glazier, Senior VP of Franchise Growth at Hello Sugar and a successful multi-location franchisee. John’s unique journey, from managing salon suites to expanding flagship stores, highlights his deep involvement in both day-to-day operations and high-level growth strategies.

John shares his wealth of experience, offering valuable insights for aspiring franchisees and business owners. From onboarding new franchisees to optimizing operations, he reveals the secrets behind growing multiple locations with minimal overhead and maximum efficiency.

Discover how John runs eight locations in Idaho and Colorado while dedicating just 5-10 hours a week, all thanks to smart systems and strong leadership.

Whether you want to franchise your business or refine your approach, this episode has actionable tips for building a scalable, successful model.

“I think there's a lot of great businesses out there, there's a lot of great concepts out there, and a lot of it just comes around personal fit. And so I think if you're looking to buy a business, see if it fits for you. Do a lot of due diligence… Look behind the curtains a bit. There are a lot of amazing brands out there." ~ John Glazier

In This Episode:

- Salon suites vs. flagship: which model is best for scaling?

- Running multiple locations in just 5-10 hours a week

- Key hiring strategies to manage franchise growth

- How organic marketing drives customer acquisition

- Focusing on 2025 goals

- Fun plans for Hello Sugar franchisees

- Getting better as a franchisee

- Benefits of continuous learning and working with coaches

- John's advice for franchise buyers

Resources:

🌐 Consult with Erik - https://form.jotform.com/222685728939070