TED Talks Daily 8 lessons on building a company people enjoy working for | Patty McCord
Jan 20, 2020
Patty McCord, the former chief talent officer at Netflix, revolutionizes company culture with her fresh outlook on HR. She shares her groundbreaking insights on fostering trust and autonomy, challenging conventional rules in the workplace. McCord emphasizes the importance of a supportive environment that champions employee fulfillment and aligns individual aspirations with company values. Her anecdotes blend humor with invaluable lessons on promoting accountability and a culture of innovation—essential for any successful organization.
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Treat Employees Like Adults
- Treat your employees like adults with responsibilities.
- Assume everyone comes to work to do their best.
Focus on Teams and Results
- Management's role is building great teams, not controlling individuals.
- Focus on customer satisfaction and impactful work.
Embrace Employee Turnover
- Acknowledge that careers are journeys, not lifelong commitments.
- Turn departing employees into ambassadors for your company.