The Dentalpreneur Podcast w/ Dr. Mark Costes 2362: Am I the Problem? Leadership Communication with Positive Impact Pt. 2
Oct 21, 2025
Dr. Summer Casmel, a DSI Black Belt coach and dental practice owner, dives deep into impactful leadership communication. She emphasizes the importance of clarity and commitment in team dynamics, advocating for corrective feedback that fosters growth. Dr. Casmel introduces the 'five C's'—clarity, commitment, consistency, consequences, and cutting the cord—as vital tools for effective leadership. She discusses the challenges of maintaining standards while nurturing team culture, aiming to align high performance with a positive environment.
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Invite Others To Validate Your Clarity
- Gain exceptional clarity by inviting team members to question and define what you mean before deploying standards.
- Ask "How did you hear that information?" to check your clarity and catch misunderstandings early.
Get Leaders To Stack Hands First
- Confirm leaders genuinely agree and can commit before expecting the whole team to follow a new standard.
- Describe what commitment will look like in practice to align expectations and conscientious levels.
Effectiveness Trumps Being Right
- Prefer being effective over being right to make better leadership decisions.
- Stop optimizing for efficiency of the wrong tasks by questioning whether the work should be done at all.