9 Ways To Increase Customer Retention

Stacy Tuschl is a speaker, business coach, and the owner of The Academy of Performing Arts in Wisconsin. She is the author of the book "Is Your Business Worth Saving?" where she reveals proven strategies for pulling entrepreneurs out of a rut and launching them toward business success.

Welcome back to another episode of the Foot Traffic podcast!!

Most small business owners are focused on new customers but they don't realize it's so much cost effective to keep current customers happy than always having to find new ones. In today's episode I am sharing 9 different ways to increase your customer retention. You will end up with more happy customers staying, leaving you amazing reviews, and referring you like crazy. Not to mention, more profit in your pocket.

Some highlights include:

• What types of "behind the scenes" do they really want to see?

• A few ways to create a white glove experience

• The one thing that most business owners won't do but must

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