Future Proof cover image

Future Proof

Tech frustrations and chocolate breaks, a conversation with KitKat’s creative minds

Sep 20, 2024
Join Wael Jabi, KitKat's Head of Marketing, Tom Drew from VML London, and Polly Wyn-Jones of Kantar for an insightful chat about marketing magic! Discover how they turned tech frustrations into a captivating campaign. They discuss the balance of global branding, the power of humor, and how consumer insights shape effective advertising. The team shares their strategies for keeping the 90-year-old brand relevant in a fast-paced world, ensuring every chocolate break connects with modern consumers in meaningful ways.
18:57

Podcast summary created with Snipd AI

Quick takeaways

  • KitKat's latest campaign cleverly addresses modern consumer frustrations with technology, positioning the chocolate bar as a relatable solution for taking breaks.
  • Utilizing humor as a core element, KitKat's marketing strategies enhance consumer engagement and ensure memorable, shareable advertising experiences.

Deep dives

Understanding Consumer Insights

The campaign for KitKat centers around the idea of breaks, particularly in relation to consumer frustrations with technology. The marketing team identified that modern consumers often feel overwhelmed by tech issues, making it crucial to position KitKat as a solution to these frustrations. By conducting thorough consumer research, the team uncovered the common sentiment that people seek a break from tech-related annoyances. This insight informed the campaign's creative direction, allowing KitKat to resonate with consumers on a contemporary and relatable level.

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