
Secrets of Success Secrets of Success: Emma Hayes
Dec 13, 2023
Emma Hayes, a trailblazing football manager and Chelsea Women head coach, shares her journey of overcoming a career-ending injury to build a successful coaching career. She discusses the importance of humility and coachability in players, alongside her unique approach to managing maverick talents. The conversation also touches on the evolving landscape of women's football, the significance of personal relationships with players, and the ongoing battle for gender parity in sports. Emma emphasizes the power of marginal gains and the impact of parenting on her coaching style.
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Early Play And Work Shaped Her Drive
- Emma Hayes grew up playing unstructured games in Camden and took early community leadership roles at school.
- She learned a strong work ethic from Saturday jobs in her family's businesses that shaped her coaching drive.
Injury Redirected Her Path
- At 17 Emma's ankle injury ended her playing career and redirected her into education and coaching.
- She credits the setback for enabling a degree, language skills and opportunities in the United States.
Don't Skip Steps In Coaching Development
- Do every job and don't skip developmental steps in your career because each role builds essential skills.
- Embrace assistant, analyst and welfare roles to prepare for top leadership responsibilities.

