Relationship: tough love and empathy

In the second episode of Secrets of Success, Nasser Hussain sits down with Chelsea Women head coach, Emma Hayes.

Recorded before it was announced she is to become the US Women national team head coach,she discusses her career in management so far, her attitudes towards 'maverick' players and the challenges of combining her job with being a mother.

Secrets of Success is released every Wednesday, so make sure to subscribe or follow so you don't miss an episode.