How I Built This with Guy Raz

How I Built Resilience: Live with Tony Xu and Marcia Kilgore

May 21, 2020

Tony Xu, the visionary behind DoorDash, shares how his platform became crucial for local restaurants during the pandemic. He emphasizes community support and adapting to consumer needs. Meanwhile, Marcia Kilgore discusses the ups and downs of her brands, particularly how Beauty Pie has thrived in the digital landscape amidst retail challenges. Both guests highlight resilience, innovation, and the importance of genuine connections in navigating business hurdles.

31:45

Episode guests

Marcia Kilgore

Tony Xu

AI Chapters

Episode notes

Intro

5min

Resilience in the Restaurant Industry

7min

Evolving Through Challenges: Community and Business Resilience

5min

Navigating Challenges: Adaptation in Retail

17min

Embracing Connections and Technology for Personal and Professional Growth

3min

When Tony Xu started DoorDash in 2013, he wanted to help local restaurants stay afloat by introducing them to online delivery. Today, his quest remains the same, now that DoorDash has become an essential business during the COVID-19 pandemic. Marcia Kilgore's footwear brand, FitFlop, is experiencing a downturn in sales as retail stores stay closed. However, Beauty Pie – her direct-to-consumer cosmetics brand – is thriving as the beauty industry goes digital. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating these turbulent times.

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