The importance of culture design and its connection to digital transformation

Culture design, which incorporates principles from design, neuroscience, positive psychology, and relationship research, is crucial in creating an environment for successful digital transformation. It involves making the invisible visible by mapping out the current culture and understanding how people interact. A successful digital transformation requires changing how people work and work together. Prioritizing performance over connection, monitoring employees excessively, and neglecting employee well-being work against creating a culture of safety. Organizational change and cultural transformation can start yielding visible results within three months, but sustained change requires tailored strategies, trust from leadership, addressing trauma, and a growth mindset. It is important to prioritize physical safety, emotional safety, and then psychological safety in organizations.