Marketplace All-in-One Rise of the return fee
Dec 26, 2025
Henry Epp is a Marketplace reporter focusing on consumer trends, while Reema Crace hosts 'This Is Uncomfortable,' exploring the impact of boycotts on shopping behavior. They delve into how retailers are increasingly charging return fees and the reasons behind it, including the rise of online 'bracketing.' Additionally, Reema shares insights from shoppers participating in a significant boycott against major brands like Amazon, Home Depot, and Target, highlighting the personal motivations and psychological impacts behind this consumer movement.
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Free Returns Fuel Bracketing Costs
- Free online returns encouraged 'bracketing' where shoppers order multiple sizes/colors and keep one item.
- Retailers face high postage and processing costs and are starting to charge return fees, especially for mail returns.
Return In-Store To Avoid Fees
- Return items in-store when possible to avoid mail return fees and save both you and the retailer money.
- In-store returns are usually free and may tempt you to exchange or buy an alternative while there.
Uncertainty Lifts Precious Metals
- Precious metals rose as investors anticipated possible Federal Reserve rate moves and sought safe-haven assets.
- Uncertainty pushed gold toward its biggest annual increase since 1979.