58 - Bad Data Is Ruining Your Business. He Found the Fix! with Kirk Newcombe
Sep 16, 2024
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In this conversation with Kirk Newcombe, founder of TorchPX and former Search Fund Operator of a successful swimming pool business, he shares insights on the vital role of data management. Kirk discusses how he harnessed AI and automation to optimize workflows and enhance real-time KPI tracking. He highlights the unique challenges faced by 'sweaty' industries like construction and service, and explains how small business owners can implement technology to boost efficiency. His journey from a pool mogul to a tech consultant is both inspiring and informative!
Kirk Newcombe emphasizes the importance of utilizing technology to streamline real-time data for better decision-making in businesses.
He highlights that understanding core business processes is essential before implementing AI solutions to optimize workflow effectively.
Deep dives
Swimming Pool Business Overview
A custom swimming pool business operates primarily in the Hamptons, focusing on high-end clientele seeking unique and larger pools. While many competitors construct 50 to 100 pools annually, this business completes only about a dozen each year, emphasizing quality and luxury over quantity. Their services span design, construction, maintenance, and chemical delivery, making them a multifaceted entity within the pool industry. This strategic focus allows the company to nurture a strong reputation among affluent customers who expect tailored solutions.
The Importance of Core Metrics
Identifying the most crucial metrics in business can significantly impact decision-making and operational effectiveness. Companies often struggle to streamline sales, finance, and operational data into a singular, actionable metric that can be monitored regularly. Utilizing technology to integrate various service lines into real-time performance indicators plays a vital role in effective business management. A timely data system supports leaders in making informed decisions rather than waiting until month's end for financial reporting.
Challenges in Technology Integration
Creating a cohesive technology solution across multiple divisions poses unique challenges, particularly in industries with distinct operational workflows. Businesses must adapt enterprise resource planning (ERP) systems to cater to different aspects such as construction, service, and product delivery. The complexities increase with seasonal fluctuations, as timely project tracking becomes critical in scenarios like pool opening deadlines before Memorial Day. This intricate landscape highlights the necessity for adaptable technology that can recognize and address the specific needs of diverse business divisions.
Transitioning to Consulting and AI Applications
Transitioning from managing a swimming pool business to founding a consulting firm like Torch PX stems from recognizing the value of horizontal solutions across industries. This shift addresses the demand for improved business processes and technology integration, especially as companies explore AI's potential. While many firms focus on software, the real innovation often lies in optimizing workflows and implementing effective strategies that suit specific operational contexts. As Kirk explains, AI enhances existing systems but should not be the initial solution; a clear understanding of business processes must precede technological implementation.
Join me, Nik (https://x.com/CoFoundersNik), as I sit down with Kirk Newcombe (https://x.com/KirkNewcombe), Founder of TorchPX and a former Search Fund Operator. Kirk managed and grew an 8-figure custom swimming pool business with 150 employees in the Hamptons. He shares how he developed a custom solution for managing data across five different service lines, which ultimately inspired him to launch TorchPX, a technology consulting company focused on AI-enabled workflow optimization and automation.
In this episode, you’ll hear how Kirk used AI and automation to reshape his business, handle real-time KPIs, and why these technologies are now crucial for “sweaty” businesses like construction, pool services, and more.
Questions this episode answers:
How did Kirk grow his pool business to 8 figures?
How can AI and automation help with workflow optimization?
What are the real-world applications of AI in traditional businesses?
How can business owners implement technology to manage real-time data?
What inspired Kirk to launch TorchPX and shift into consulting?
___________________________ Love it or hate it, I'd love your feedback. Please fill out this brief survey with your opinion or send me an email at Nik@cofounders.com with your thoughts. ___________________________
00:00 Introduction to High-End Pool Business 00:29 Welcome to Nickonomics 00:36 The Most Important Metric in Business 01:11 Meet Kirk Newcombe of Torch PX 02:19 From Tech to Pool Business 03:02 Challenges in Pool Business Operations 05:57 Tech Solutions for Business Integration 12:54 Custom Metrics for Business Efficiency 14:49 Decision to Start a Consulting Company 17:30 The Reality of AI in Technology 17:49 Challenges in Building Enduring Software Products 18:20 The Shift Towards Services in Business 18:26 AI's Role in Business Strategy 20:08 Introduction to TorchPX 20:36 Client Engagements and Roles 21:42 Building Custom Solutions for Clients 22:36 Acquiring Customers and Search Fund Experience 26:23 Reflections on Business and AI 29:18 Personal Insights and Advice 30:35 Conclusion and Final Thoughts
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