The Expansive
Expansive Moment: The Building Blocks Of Psychological Safety
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Quick takeaways
- Psychological safety is measured through seven statements and can be plotted on a graph with four scenarios: low safety/low performance, low safety/high performance, high safety/low performance, high safety/high performance.
- Providing feedback in a constructive and elegant way is crucial for creating a psychologically safe environment, promoting growth, progress, and maximizing the potential of a high-performing team.
Deep dives
Building Blocks for Psychological Safety
Psychological safety is measured through seven statements that assess team dynamics, including how mistakes are handled, the ability to raise problems, acceptance of differences, willingness to take risks, ease of seeking help, and recognition of unique skills. The awareness of psychological safety often tends to be low, even when individuals believe they are creating it. The presence of psychological safety is not sufficient on its own for high performance; it is just one part of the equation. The relationship between psychological safety and performance can be plotted on a graph, with four scenarios possible: low safety and low performance leading to apathy, low safety and high performance creating anxiety, high safety and low performance resulting in comfort, and high safety and high performance achieving optimal results.
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