Private Practice Owners Club

Plugging A Sales Solution Into Your Front Desk With Chris Beavers

Jun 11, 2024

Chris Beavers, founder of Be Ready Performance and Virtual Refresh, shares insights on training virtual assistants for better clinic operations and revenue growth. He emphasizes the importance of immediate action and utilizing social media for lead generation. Learn how to enhance front desk sales skills and maximize revenue with innovative strategies.

42:23

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Episode guests

Chris Beavers

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Quick takeaways

Improving front desk staff skills in value-based conversations and follow-up processes leads to increased revenue.

Addressing immediate issues and utilizing social media for lead generation are crucial for business growth.

Deep dives

Understanding the Importance of Sales in Physical Therapy Practices

In the podcast, the key point highlighted is the significance of sales in physical therapy practices. Although many professionals may not consider themselves salespeople, the conversation emphasizes that effective sales skills are crucial in driving the success of a PT business. Teaching individuals how to engage in conversations, handle objections, and push back when necessary is essential for business growth and development.

Building Trust for Retention

01:30

Improving Front Desk Performance and Customer Experience

01:20

Building a Sales Framework for Adding Cash Services

01:12

Intro

2min

Sales Solutions Training and Virtual Administrative Staff for Healthcare Practices

18min

Strategies for Business Growth and Revenue Increase

3min

Importance of Sales Conversations at the Front Desk

9min

Insurance vs Cash Pay Practices in Physical Therapy

6min

The Power of Hiring Coaches for Personal and Business Development

6min

In this Physical Therapy Owners Club podcast, Adam welcomes Chris Beavers, founder of Be Ready Performance and Virtual Refresh. Chris shares his experience of turning a cash-based practice into a successful business. His creative methods for training sales and appointment-setting virtual assistants (VAs) showed positive changes in a clinic's operations. Chris provides valuable insights on how Virtual Refresh's VAs, who have clinical backgrounds and sales psychology training, can assist in scheduling more calls and initial evaluations for your practice; improving the skills of your front desk staff in value-based conversations and follow-up processes can help avoid loss in revenue.

In the podcast, Chris stresses the importance of addressing immediate issues rather than waiting for a perfect plan and emphasizes the significance of reactivating leads and utilizing social media and local businesses for lead generation. Are you interested in learning how to increase your physical therapy clinic's revenue with minimal effort? Tune in to uncover the innovative strategies being shared by Chris Beavers from Virtual Refresh.

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

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Private Practice Owners Club

Plugging A Sales Solution Into Your Front Desk With Chris Beavers

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Understanding the Importance of Sales in Physical Therapy Practices

Chris Beaver's Journey with Virtual Refresh and Be Ready Performance

The Role of Effective Sales Conversations in Practice Growth

The Impact of Coaching and Mentoring in Business Success

Building Trust for Retention

Improving Front Desk Performance and Customer Experience

Building a Sales Framework for Adding Cash Services

Remember Everything You Learn from Podcasts