The Dental CEO Podcast

Dental CEO Podcast #36 - The Staffing Formula Every Dental Practice Should Follow

Nov 3, 2025
Discover the key strategies for efficient dental practice staffing, from startup to maturity. Learn how to balance roles in the front and back office, and find the ideal staffing ratios for operations. Explore the benefits of virtual assistants to optimize overhead and avoid overstaffing. Delve into when to hire hygienists, the importance of scheduling, and how to manage overlapping schedules with multiple doctors. Gain actionable insights to maximize your practice's potential and keep your team aligned.
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ADVICE

Start Small And Force One-Column Flow

  • Open a startup practice with one clinical column, one dental assistant, one on-site front desk, and a virtual assistant.
  • Use one column to spread patients and avoid staggered dentistry that forces extra staff and stress.
ADVICE

Combine On-Site Staff With Virtual Support

  • Hire one full-time on-site front office person and supplement peak coverage with a full-time virtual assistant.
  • Assign virtual staff to verifications, confirmations, and to catch missed calls during spikes.
INSIGHT

Add Hygiene When Booked-Out Hits Two Weeks

  • Add a hygienist once you're approaching a two-week booked-out state to pull hygiene off the doctor's schedule.
  • Keep some hygiene on the doctor's schedule if the hygienist is fully booked to avoid losing openings.
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