Understanding the Importance of Empathy and Understanding

Empathizing with someone's emotions and fears is crucial when they shut down. Pushing them to open up can be counterproductive as it may trigger shame or past traumas. Evaluating their emotional needs based on their perspective rather than assuming how they should react is key to establishing a supportive connection. By approaching them gently, acknowledging a subtle change, and expressing readiness to help without spotlighting their struggles, you can create a safe space for communication.