Lenny's Podcast: Product | Growth | Career cover image

Lenny's Podcast: Product | Growth | Career

How to measure and improve developer productivity | Nicole Forsgren (Microsoft Research, GitHub, Google)

Jul 30, 2023
01:16:17
Snipd AI
Nicole Forsgren, developer productivity expert, discusses measuring and improving developer productivity. Topics include DORA and SPACE frameworks, benchmarks for good productivity, common measuring mistakes, improving metrics, signs of developer experience issues, and how to improve developer experience using Nicole's Four-Box framework.
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Podcast summary created with Snipd AI

Quick takeaways

  • The Four Box Framework is a tool for measuring and testing ideas, helping clarify what to measure and how to gather relevant data for analysis.
  • The DORA Framework with its four key metrics (lead time, deployment frequency, mean time to restore, and change failure rate) can enhance team productivity and developer experience by identifying areas for improvement.

Deep dives

The Four Box Framework

The Four Box Framework is a tool for measuring and testing ideas. It consists of four boxes: the words box, the data box, an arrow connecting them, and the data box below. Start with words by defining a hypothesis or idea, such as customer satisfaction leading to return customers. Then, gather stakeholders and validate the idea. Once agreed upon, move to the data boxes and determine how to measure customer satisfaction, such as through surveys or CSAT scores. Repeat the same process for measuring return customers. The Four Box Framework helps clarify what to measure and how to gather relevant data for analysis.

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