Business of Tech: Daily 10-Minute IT Services Insights

Small Business Confidence Rises Amid IT Job Cuts and AI Growth

Jan 21, 2025
Small business optimism is on the rise, with owners planning to boost compensation despite inflation worries. The impact of AI is reshaping the job market, leading to significant job losses but also the creation of new roles. As IT spending is forecasted to hit $5.61 trillion by 2025, the challenge remains to ensure customers see value amidst potential price hikes. Additionally, workforce development is critical as employee engagement hits a decade low, highlighting the need for businesses to adapt in this evolving landscape.
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INSIGHT

Small Business Confidence Rises Despite Challenges

  • Small business optimism is rising, reaching its highest point since October 2018.
  • Despite this, challenges like inflation and labor quality persist, and many owners plan to raise compensation.
INSIGHT

IT Job Market Contraction and AI's Impact

  • The IT job market contracted for two years, losing almost 71,000 jobs.
  • AI's rise is impacting traditional IT roles while creating new opportunities, and CompTIA reports a drop in tech employment overall.
INSIGHT

AI's Impact on Jobs and Employee Engagement

  • AI is projected to create a net gain of 2 million jobs by 2030, but many current skills will become outdated.
  • Employee engagement has hit a 10-year low, highlighting the importance of workforce development.
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