Building Trust in AI-Enhanced Systems

Sean Mariety, CEO of Primer, discusses the importance of building trust in AI-enhanced systems, especially in the defense sector. He emphasizes the need to get end users comfortable with and capable of using these tools effectively, highlighting the significance of understanding problems in human terms rather than using technical jargon. Sean emphasizes that AI should be seen as software that enhances human decision-making and job performance. Trust is built by quickly demonstrating the benefits of AI in low-risk environments, ensuring that users can become comfortable without taking on unnecessary risks.