Tactical & Practical

How To Communicate Marketing Performance To CEOs & Founders

Feb 6, 2025
Explore the art of communication in marketing performance. Discover how to convey both good and bad results effectively to CEOs and founders. Learn strategies to maintain a calm and solution-focused approach during tough conversations. Uncover the vital role clear communication plays in building trust within teams. Dive into the impact of metrics on decision-making and the importance of aligning marketing efforts with leadership goals. This episode equips you with essential skills for navigating the complexities of leadership communication.
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ANECDOTE

Near Miss

  • Nate's CMO friend nearly got fired for poor communication during a rough patch.
  • He panicked, over-reported metrics, and admitted not knowing the problem, undermining the CEO's confidence.
ADVICE

Solution-Oriented Communication

  • Focus communication on solutions and forward momentum, not just problems.
  • Steer conversations productively, even when unsure of the cause.
ADVICE

Capitalizing on Wins

  • When performance is good and understood, celebrate and reinforce the wins.
  • Double down on what's working, and suggest new initiatives based on those learnings.
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