

Weekend Conversations: Businesses Need More Rehearsals
Jul 26, 2025
This discussion dives into the necessity of rehearsals in business, drawing parallels with sports and the performing arts. The speakers emphasize how thorough training can boost team adaptability and enhance customer experiences, using examples from travel industries. They also highlight the importance of real-world practice to prepare for unexpected scenarios. The conversation advocates for more immersive training in workplaces, showcasing that behind every smooth performance lies extensive meticulous preparation.
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Backroads' Immersive Training Example
- Backroads sends new trip leaders on an entire solo trip as a dress rehearsal before leading guests.
- This immersive training involves staying in all hotels and experiencing every part of the trip first-hand.
Workplaces Lack Sports' Rehearsal Culture
- Unlike in sports and performing arts, workplaces often lack a culture of rigorous practice.
- The best organizations, however, embrace extensive preparation to ensure consistency and excellence.
Practice in Real Conditions Matters
- Training in the exact conditions of performance is critical, illustrated by Glazer's dizzying experience swimming in an open lake versus a pool.
- Adapting to real environments prevents surprises and enhances readiness.