At The Table with Patrick Lencioni 235. The Growth Curve
Aug 14, 2024
The discussion revolves around the importance of experiencing setbacks to foster growth. It highlights how fear of failure can restrict innovative strategies. Strategies from Southwest Airlines showcase the tension between adapting to competition and preserving core identity. The conversation emphasizes the significance of maintaining core values to ensure long-term success while grappling with change. Lastly, it advocates for a broader understanding of growth that transcends mere revenue, focusing on sustaining organizational identity through self-reflection.
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Southwest Airlines Seating Change
- Southwest Airlines is changing their open seating policy, adding reserved seats and legroom.
- This raises questions about whether they're prioritizing revenue over their core values of democratic travel.
Values vs. Strategy
- Open seating was a symptom of Southwest's value of low-cost travel, not the value itself.
- Their core values are about accessibility and affordability for all.
Prioritize Core Values
- Focus on your core values when making decisions, not potential revenue gains.
- Evaluate if changes align with your core identity or if they compromise it for profit.