At The Table with Patrick Lencioni cover image

235. The Growth Curve

At The Table with Patrick Lencioni

00:00

Navigating Change: Southwest Airlines' Boarding Process

This chapter discusses Southwest Airlines' recent changes to its boarding process and evaluates how these shifts impact the airline's core identity of affordable travel. The dialogue also explores the balance between adapting to market competition and staying true to the company's founding principles.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app