Jason Osborne, Global Head of Consumer & Commercial Banking, Genpact
Customers’ needs are changing, economic conditions are challenging, and technology is profoundly reshaping the future of banking. So, what do institutions need to do to develop new best practice to leverage their technology options to build and deliver digital financial services that best meet the needs of their customers? Robin Amlôt of IBS Intelligence speaks to Jason Osborne, Global Head of Consumer & Commercial Banking, Genpact
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