Property Management Business 57. How Our VP Operations Runs Grace Management - meet Jessica Kampa with Grace Property Management
Aug 26, 2025
Jessica Kampa, the VP of Operations at Grace Property Management, shares insights from her decade-long journey in the industry. She highlights the importance of delegation and structured time management to enhance productivity. Jessica discusses the power of weekly one-on-one meetings in fostering communication and trust within teams. She emphasizes the balance between work ethic and personal well-being, alongside navigating the complexities of leadership in a growing property management environment. Her experiences offer valuable lessons for aspiring business leaders.
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How The Role Was Created
- Marc created the director-level role because he was overwhelmed doing both CEO and day-to-day operations.
- Jessica was recruited strongly and joined during a company acquisition phase around ~600 doors.
Delegate To Recover Leadership Time
- Delegating operational work freed Marc to focus on strategy and growth.
- Creating a VP of Operations recovered leadership time and reduced CEO burnout.
Why Jessica Joined Grace
- Jessica accepted because she was looking for a fresh challenge and felt valued being pursued.
- She left multifamily/HOA work for single-family operations and the adventure of a new role.