

How U.S. Bank is Building a Resilient Digital Bank
6 snips May 13, 2025
Dominic Venturo, Senior Vice President and Chief Digital Officer at U.S. Bank, is pioneering a digital transformation that prioritizes resilience in banking. He discusses how modern banking must overcome legacy challenges while embracing agility for innovation. The conversation dives into the integration of generative AI for efficiency and the importance of data-informed product development. Venturo emphasizes enhancing customer experiences through automation, showcasing how U.S. Bank is steering the future of finance with a proactive approach to risk management.
AI Snips
Chapters
Transcript
Episode notes
Dominic Venturo's Career Journey
- Dominic Venturo shared his career journey from Bank of America to U.S. Bank, spanning over 26 years.
- He highlighted the creation of the innovation group 14 years ago which shaped their product and payments innovation.
Adopt Agile Product Development
- Redesign your product development lifecycle to enable agile, fast decision-making and delivery.
- Integrate risk, product, technology, and architecture teams early to test, comply, and set clear success criteria.
Evolving Definition of Resilience
- Modern resilience in banking goes beyond uptime to include adaptability and rapid product iteration.
- Near real-time customer feedback and A-B testing enable continuous improvement and nimbleness.