#316-How to Stop Most Amazon Returns & Negative Reviews Dead in their Tracks

Jul 17, 2023

35:20

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Episode notes

In this episode, Joe Abitbol discusses effective strategies to prevent Amazon returns and negative reviews. Stop costly negative reviews,crisis prevention, dealing with the negative impact of bad reviews are few of the important things Joe tackles and highlights what his platform does.

We discussed deeply into the integration process of the platform to other sites other than Amazon and how Onsite Support deals with reducing returns and creating satisfied loyal customers by troubleshooting product issues and finding resolutions.

Joe provides valuable insights and strategies for sellers on Amazon to stop a significant portion of returns and negative reviews. So tune in and be thrilled as I was.

In This Episode:

[01:45] Introducing Joe Abitbol

[07:15] Product journey.

[12:00] Replacement unit.

[15:10] Channel Reply, the software to respond to negative reviews.

[17:00] Aggregators.

[20:10] Integration Process.

[24:00] Channel Reply.

[27:25] PLS.

[37:10] Cost.

Guest Links and References:

Website: https://onsitesupport.io/