The Iced Coffee Hour Harvard Psychologist Reveals How THEY Keep You BROKE, Miserable, And Lazy | Dr. John Delony
Dec 17, 2023
Dr. John Delony, Harvard Psychologist, discusses crisis management, connecting with people, alleviating financial anxiety, the impact of consuming violent content, loss aversion, scarcity mindset, and building margin and community.
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Crisis Management Experiences
- John Delony's crisis management experience included diverse situations, from informing a mother of her child's death to explaining events to those in shock.
- His approach involved direct communication about the facts, followed by emotional support.
Handling Crisis Situations
- Gauge crisis situations by prioritizing facts first, then addressing emotional needs.
- Use touch and direct communication to ground individuals in the present moment.
Family Influence on Crisis Response
- John Delony's father was a homicide detective and SWAT negotiator, shaping his approach to crisis.
- He learned to provide calm amidst chaos, a trait he carried into his own work.