

The Power of Empathy & Why Drudge Work is Dying, with Microsoft’s Scott Sewell
Aug 13, 2024
In this discussion, Scott Sewell, a Principal Program Manager at Microsoft’s Fabric Cat team, sheds light on the power of empathy in tech. Scott shares how understanding human motivations enhances product development and customer engagement. He emphasizes the decline of tedious tasks as AI takes the stage, freeing us to focus on impactful work. With captivating stories, he illustrates how embracing AI not only streamlines operations but also transforms business strategies. Dive into the future of work where empathy meets innovation!
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
The Evolution of Data Management and Insights
01:43 • 2min
The Evolution of Dynamics CRM: Data, Insights, and Innovation
04:09 • 17min
Transitioning from Power BI Cat to Fabric Cat: Roles and Functions
21:26 • 2min
Empowering Business with Dynamics
23:12 • 28min
The AI Education Shift
51:10 • 18min
Exploring the Evolution of Cloud Technology and Customer Empowerment
01:08:46 • 3min