Behind the Craft Inside the $550M AI Browser That's Taking on Google Chrome | Josh Miller (CEO Browser Company)
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Jun 7, 2024 
Josh Miller, CEO of the Browser Company, discusses crafting quality products, creating Arc Search using AI, challenges of consumer AI startups, hiring based on authenticity, leveraging user feedback, embracing risk, urgency of innovation in AI era, balancing craft and market demand, and addressing publisher and advertiser concerns.
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Hiring for Heartfelt Intensity
- Hire intensely motivated people with a "burning desire" to express their craft.
- Prioritize heartfelt intensity over resumes, seeking authentic individuals who leave their mark.
Unconventional Hires
- Josh Miller hired Charlie, ex-Safari designer, for his passion projects like a beautiful moon phase app.
- He also hired Nate, a recent graduate who'd never officially been a designer, for his quirky browser side projects.
Community-Driven Development
- Involve your community from day one and flip the traditional user research hierarchy.
- Form a dedicated "membership team" to manage all user relationships and prioritize their feedback in product development.