The Game with Alex Hormozi Grace in Business | Ep 187
Mar 13, 2020
In this discussion, the importance of maintaining grace in business relationships is emphasized. Alex shares insights on how being respectful and patient can lead to greater success. He warns against burning bridges, noting that negativity can overshadow positive contributions. Personal anecdotes illustrate that being difficult doesn't equate to financial gain. Instead, fostering goodwill can enhance customer retention and business growth.
AI Snips
Chapters
Transcript
Episode notes
Grace in Business
- Have grace in business and avoid burning bridges.
- Respectfully disagree without severing ties, as it can limit future opportunities.
Reselling Products
- Alex Hormozi describes how people who previously criticized him later asked to resell his products.
- This highlights the potential consequences of burning bridges in business.
The Scowling Hostess
- Alex Hormozi uses the example of a scowling hostess to illustrate how one negative interaction can ruin an entire customer experience.
- He relates this to employee behavior in businesses.