The one with the two hour design sprint - Teresa Cain Author Solving Problems in 2 Hours E142

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🎤🎞️Only 2 Hours?!  “The one with the two hour design sprint” with Teresa Cain Author Solving Problems in 2 Hours in CX Passport Episode 142🎧 What’s in the episode?...

CHAPTERS
0:00 Introduction
2:18 Why is 2 Hour Sprint necessary
4:30 Overcoming risks of 2 hour sprints
6:10 Scoping the right challenge for a sprint
8:00 Logistic tips for 2 hour sprints
9:40 From Liberal Arts to UX and Design
13:50 Product teams using contact center customer insights
17:19 1st Class Lounge
24:10 She was ChatGPT WAY before ChatGPT was cool
28:05 Converting this to action…to business results
30:23 Contact info and closing

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I'm Rick Denton and I believe the best meals are served outside and require a passport

Episode resources:

2 Hour Design Sprints: https://www.2hourdesignsprints.com/
LinkedIn: https://www.linkedin.com/in/cainteresa/
Twitter: @DesignwithTCain

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