Modern Mentor Four steps to fix team conflict at work
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Aug 19, 2025 Work friendships aren't mandatory, but effective collaboration is essential. Discover a fun exercise using emojis to reflect on team dynamics. Learn four essential domains—clarity, coordination, challenge, and commitment—that can transform conflict into cooperation. Establishing norms for teamwork is key, emphasizing accountability and regular reviews. These strategies not only enhance communication but also drive better results, making team interactions smoother and more productive.
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Friction Signals Process, Not Just Personality
- What looks like bickering often signals meaningful, solvable process problems rather than personal failure.
- Designing how work flows addresses root causes and reduces friction more than refereeing personalities.
Four Domains Explain Team Friction
- Rachel Cooke defines four teamwork domains: clarity, coordination, challenge, and commitment as the foundation for diagnosing team friction.
- These domains reveal systemic causes of tension rather than blaming personalities and guide practical fixes.
Create Shared Clarity First
- Build clarity by ensuring everyone shares priorities, roles, and a common view of success to avoid duplication and delays.
- Confirm who owns deliverables and what success looks like before starting work.