What would you do if a natural disaster struck your market, displacing clients, destroying homes, and leaving entire communities in chaos? That’s the reality our guests, Molly de Mattos and Colette Ching, have faced. Today, they’re sharing the models, systems, and mindsets that helped them lead their teams and communities through unimaginable crises.

Molly de Mattos, co-leader of the Matt and Molly Team in Asheville, North Carolina, recounts the devastation of Hurricane Helene, which flooded homes, severed communication, and left her team scrambling to find stability. Colette Ching, operating bi-coastally in Hawaii and California, reflects on the Lahaina fires, one of the most tragic disasters in U.S. history, and the steps she took to care for her displaced agents and clients, even after losing a team member to the fire. Their stories are not just about survival, they’re also about using moments of crisis as opportunities to strengthen relationships, build trust, and grow as leaders.

In this episode, Molly and Colette break down the step-by-step actions they took to rebuild and lead with purpose, from making care calls to organizing resources for their teams and communities. Whether you’re looking to prepare for the unexpected or want to hear how real estate professionals can make a difference when it matters most, this conversation will leave you inspired and equipped to take on any challenge.

Resources:

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