Peter Klayman, VP of Business Strategy at Bottle Rocket discusses how a superior digital experience and translate to superior customer experience in the travel and hospitality industries. Bottle Rocket is a digital experience consultancy working to create meaningful connections between consumers and many of the world’s most successful travel and hospitality companies, including Caesars Palace, Chick-fil-a, Pizza Hut and Starwood Resorts. Listen for three action items you can use today.
Host, Kevin Craine
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