Digital Transformation Podcast

Esra Ozturk talks about the future of fan loyalty platforms, and what it takes to create digital experiences that empower creators, fans, and brands to connect. Esra built products and sparked innovations at Meta, Uber, Zillow, and Instacart, now at Luffa she's leading the transformation into a next-generation fan loyalty platform. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Glenda Kirby, Chief Customer Officer at Poppulo, specializes in merging AI with human-centered communication. In this discussion, she emphasizes the importance of rethinking processes to pair AI with human input for trust-building. Glenda warns against the risks of over-reliance on AI and advocates for maintaining human judgment. She shares actionable insights, including three key actions for leaders: keep humans involved, leverage AI analytics, and invest in training. The conversation underscores the need for continuous learning and personalization in fostering engagement.

Robert Pluska, Managing Director of Advanced Solutions, talks about how manufacturers can move from pilots to full-scale digital transformation and leverage AI to achieve ROI on the factory floor. Robert is all about connecting legacy equipment and turning factory data into action. He leads the development of the company's Dynamic Data Exchange platform. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Philip Brittan discusses ways to enhance decision making and operational performance, and how AI is reshaping enterprise knowledge. Bloomfire is GenAI platform that helps organizations surface critical information faster. We examine recent a recent application in healthcare and the benefits of unified 'enterprise intelligence' across industries. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Nikhil Raj discusses why a durable identity model is becoming the foundation for modern data and digital marketing strategies. Mikhil is CEO of MetaRouter, and an expert in customer data platforms, cross-channel analytics, and translating complex identity and data strategies into measurable results. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Jake Sloan, Vice President of Global Insurance at Appian, shares insights on how AI is revolutionizing the insurance industry. He debunks common misconceptions, emphasizing that AI enhances human expertise rather than replacing it. Jake discusses the application of AI in underwriting and claims, showcasing how it streamlines processes and improves risk assessment. He also highlights the importance of transparency in building trust with policyholders and offers actionable steps for firms to begin their AI transformation.

Rajeev Hans and Naresh Ram discuss the opportunities found at intersection of digital transformation and AI in manufacturing. Rajeev is CTO at AAXIS, a company at the forefront of helping manufacturers accelerate digital transformation. Naresh is Chief AI Officer; both are experts in modern eCommerce platforms, AI, and enterprise software. Listen as these thought-leaders explore leveraging data and AI to drive smarter, more connected manufacturing systems. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Ali Allage explores the future of mental health technology. Ali is a tech entrepreneur and cofounder of HoloMD, a firm that builds secure AI tools for mental health providers. He is passionate about responsible health technology innovation that improves continuity of care, supports clinicians, and ultimately drives better outcomes for patients. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Alex Goryachev discusses his book his Wall Street Journal best-selling book "Fearless Innovation." Alex is serving as Innovator-in-Residence at the Center for Entrepreneurship and Innovation at Tulane University. Prior to that he was the Managing Director of Global Innovation Programs and Strategy at Cisco. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/sponsor

Faisal Hoque talks about his book "Transcend: Unlocking Humanity in the Age of AI." Faisal is a leading technologist, transformation expert, and bestselling author of ten award-winning books. He is the founder of NextChapter and has worked with top organizations like MasterCard, IBM, and the U.S. Department of Defense. His book "Lift" was a #1 Wall Street Journal and a USA Today bestseller. Host, Kevin Craine Want to be a guest? https://DigitalTransformationPodcast.net/guest Do you want to be a sponsor? https://www.digitaltransformationpodcast.net/sponsor