Vanessa Sutherland pursued a law degree and an MBA so she could combine her passion for analysis with a love for finances and taxes. She worked in the telecom and tobacco industries gradually advancing through in-house roles with increasing responsibility.

In 2011, she received an incredible opportunity to become the GC of a federal agency — the DOT. Currently, she is the Executive VP of Government Relations and CLO at Norfolk Southern

We discuss:

- Developing new skills and knowledge in a public service role

- Establishing a legal ops department

- Leveraging process mapping within the legal ops team

- Making personal and professional adjustments to COVID

- Supporting D&I initiatives with data

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Vanessa Sutherland - Norfolk Southern: Installing a Legal Ops Team