The Modern People Leader: Forward-Thinking HR

71 - Ciara Lakhani (Chief People Officer, Dashlane) on what HR can do during times of uncertainty

Aug 11, 2022
Ciara Lakhani, Chief People Officer at Dashlane, shares insights on HR strategies during economic downturns and the importance of transparency. Topics include employee expectations vs. investors, traits for people leaders in uncertainty, job hopping tradeoffs, and Dashlane's feedback strategy.
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ANECDOTE

Ciara's Career Path to HR

  • Ciara Lakhani discovered HR through a college club after considering law and psychology.
  • She applied her curiosity to HR, blending law, psychology, and business, leading to a 20-year career including roles at GE and startups.
ADVICE

Managing Downturns Without Layoffs

  • Extend your company's financial runway thoughtfully during downturns using approaches beyond layoffs.
  • Balance investor expectations with humane management, avoiding layoffs where possible to protect people and morale.
ADVICE

Transparency and Talent Strategies

  • Be as transparent as possible with employees about economic context and company status.
  • Use recruitment process outsourcing and redeploy talent acquisition team members to add value and avoid layoffs.
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