The Cognitive Crucible

#82 John DeRosa and Alex del Castillo on Measuring Effectiveness of Operations in the Information Environment

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Feb 8, 2022
John DeRosa and Alex del Castillo discuss measuring effectiveness of operations in the information environment. They cover visualizing the information environment, cloud computing, innovation culture, and future capabilities. Topics include horizonal and vertical contextual understanding, agnostic baselines, target audience definition, predictive analytics, narrative intelligence, and meme analysis.
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ANECDOTE

Zignal Labs Origins

  • Zignal Labs began as a political campaign tool, focusing on understanding the information environment for candidates and messaging.
  • It transitioned into public sector work, now serving both commercial and government clients for strategic communications and threat assessment.
INSIGHT

Cross-Sector Learning

  • Both commercial and government sectors can learn from each other in the information environment.
  • Commercial entities excel in marketing, while governments understand operational intelligence and threat assessment better.
INSIGHT

Benefits of Cross-Pollination

  • Cross-pollination between sectors like AWS and DOD is valuable.
  • It allows for sharing customer perspectives and learning innovative approaches like Amazon's decision-making by paper.
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