78. Delivering Change While Staying Constant

The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to lead change, however, we have to understand its complexities.

On this episode of Generation Digital Workforce, we learn from Kerry Waters, a senior change leader with more than 15 years of experience delivering transformational change within financial services.

Kerry discusses:

• A three-part framework to manage change effectively
• The science and art of holistic decisioning (using head and heart)
• What three key responses you can get when delivering change

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