Evernest Property Management Show Episode 174: Your Legal Wake-Up Call: Lawsuits You Don't See Coming (Fair Housing, ESAs, and More)
Dec 15, 2025
Monica K. Gilroy, a trial attorney and founder of the Gilroy Firm, shares her expertise in real estate litigation, focusing on Fair Housing laws. She highlights the latest trends in reasonable accommodations and emotional support animals, providing practical verification tips to avoid fraud. Monica discusses the implications of recent legal changes and common pitfalls for property managers, such as misclassifying vendors and liability concerns. Her insights emphasize the importance of professionalism and common sense in the evolving property management landscape.
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Episode notes
Use Certified Remediators, Not Extra PM Certs
- If you hire a certified remediator, you as a property manager generally do not need to be certified yourself.
- Avoid assuming removal of EPA FAQs increased your liability; push the EPA for clarification and document reliance on certified vendors.
HUD Guidance Withdrawal Leaves A Gap
- HUD withdrew its 2020 guidance on emotional support and service animals, removing clear verification steps.
- Continue using the 2020 guidance as best-practice until HUD issues new rules.
Verify Emotional Support Animal Letters
- Verify dubious ESA letters by contacting the listed provider before accepting the request.
- Push back on clearly bogus online documents and ask simple verification questions.